Speaka

Privacy Policy

Last updated: January 2025

1. Introduction

Speaka ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website speaka.io and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address
  • Account credentials
  • Profile information (bio, photos, speaking topics)
  • Payment information (processed securely through third-party providers)
  • Communications you send to us

Automatically Collected Information

When you access our services, we may automatically collect:

  • Device and browser information
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Protect against fraudulent or unauthorized activity

4. Information Sharing

We may share your information with:

  • Service Providers: Third parties that help us operate our business, including:
    • Stripe: Payment processing
    • Amazon Web Services (AWS): Cloud hosting, storage, and authentication
    • OpenAI: AI-powered content generation features
    • MongoDB: Database services
    • MailerLite: Email marketing and communications
    • WhatsApp (Meta): Messaging and notifications
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission to share

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and for marketing purposes. You can control cookies through your browser settings.

We use the following types of cookies and tracking technologies:

  • Essential Cookies: Required for the website to function
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Marketing Cookies: Used to deliver relevant advertisements (Facebook Pixel)
  • Speaka Tracker: Our custom analytics to improve your experience and measure campaign effectiveness

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@speaka.io.

8. Delete Your Account and Data

You have the right to delete your Speaka account and all associated data at any time. Here's how:

Option 1: Self-Service Deletion

  1. Log in to your Speaka account at dashboard.speaka.io
  2. Navigate to Settings
  3. Click Delete Account
  4. Confirm your decision

Option 2: Email Request

Send an email to privacy@speaka.io with the subject line "Delete My Account" from the email address associated with your account. We will process your request within 30 days.

What Gets Deleted

When you delete your account, we will permanently remove:

  • Your profile information and speaker bio
  • All presentations and associated content
  • Client and event data
  • Account credentials and preferences
  • Any data received from social login providers (Google, Facebook, Apple)

Note: Some information may be retained for legal compliance, fraud prevention, or legitimate business purposes as required by law. Aggregated, anonymized data that cannot identify you may also be retained for analytics purposes.

9. Information for European Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

We process your personal data based on:

  • Contract Performance: To provide our services to you
  • Legitimate Interests: To improve our services, prevent fraud, and ensure security
  • Consent: For marketing communications and certain cookies
  • Legal Obligations: To comply with applicable laws

Your GDPR Rights

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restriction: Limit how we process your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at privacy@speaka.io. You also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Information for California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

Your CCPA Rights

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions
  • Right to Opt-Out: Opt out of the "sale" of your personal information (note: we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

Categories of Information Collected

In the past 12 months, we have collected the following categories of personal information:

  • Identifiers (name, email address, IP address)
  • Commercial information (subscription history, transaction data)
  • Internet activity (browsing history on our site, interactions with our services)
  • Professional information (speaker profile data, speaking topics)

To exercise your CCPA rights, contact us at privacy@speaka.io or submit a verifiable consumer request. We will respond within 45 days.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@speaka.io
Website: https://speaka.io